Customer Support & Privacy Policy

Customer Support
For App support for Mystery Towns, Corporate Conundrums or Canmore Uncorked, please contact our team as follows:
By phone: +1 833 609 0989
By email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Privacy Policy
This privacy notice discloses the privacy practices for all entities owned and operated by Uncorked Experiences Ltd., including, but not limited to, ,, and, as well as the Mobile Apps operated for Mystery Towns, Canmore Uncorked and Corporate conundrums. This privacy notice applies solely to information collected by Uncorked Experiences Ltd. through these channels.
Information Collection, Use, and Sharing
Uncorked Experiences Ltd. is the sole owner of the information collected through its sites and its App. We only have access to and/or collect information that you voluntarily give us via email, booking form, login screen or other direct contact from you. We will not sell or rent this information to anyone.
Credit card details or other financial information is not collected directly by Uncorked Experiences Ltd and is instead collected through a 3rd-party payment gateway governed by its own privacy policy detailed here.
We will use your information to respond to you regarding the reason you contacted us, or to provide occasional information regarding our products. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via the email address on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit information via the website or App, your information is protected both online and offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, feel free to contact us immediately via telephone at 833 609 0989 or via email at This email address is being protected from spambots. You need JavaScript enabled to view it.


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CALL: +1 833 609 0989

OFFICE HRS: M-S 10am-6pm

Get the App. Solve the Clues. Unlock the Adventure! Whether you’ve been in town for 20 years or 20 minutes, your Mystery Towns adventure will be a FUN, clue-solving adventure where your phone is your guide. Combining the fun of a scavenger hunt with the clue-solving challenge of an escape room and the added excitement of a race against the clock, it’s more than just a tour. It’s a brain-teasing voyage of discovery – and it’s your golden ticket to finding secrets even the locals don’t know.

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Mystery Towns is operated by Uncorked Experiences Ltd. Bringing memorable experiences to life through world-class festivals and adventures.

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